Refund Policy

You can request a review of your first paid subscription charge within 7days of purchase when the account is still within Typeframe's fair-use threshold.

Fair use means both of these are true:

• Fewer than 10 completed export minutes.
• Fewer than 30 transcription minutes.

Refunds are not available for accounts that violate the Terms, abuse usage limits, or request a refund after using a meaningful portion of the service.

Subscription renewals are generally non-refundable. Typeframe does not provide prorated refunds when a subscription is cancelled mid-cycle.

Cancelled subscriptions keep access until the end of the paid billing period.

Payments are processed by Lemon Squeezy. Lemon Squeezy allows sellers to set their own refund policies and may issue refunds within 60 days at its own discretion to prevent chargebacks.

Approved refunds are processed through Lemon Squeezy and may take time to appear with your payment provider.

Email support@typeframe.app from the address used for purchase. Include your Lemon Squeezy receipt email, order number if available, and the reason for the request.